Hearing Aid Specialist

Miracle Ear • Austin, TX

389d • $75,000 - $95,000

About The Position

Miracle-Ear is seeking passionate and driven Licensed Hearing Aid Specialists to join their team. This role focuses on delivering personalized hearing solutions and transforming lives through comprehensive hearing evaluations and quality after-care services. The position emphasizes continuous training and professional development, allowing individuals to grow their careers while making a significant impact in the community.

Requirements

• Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist.
• 1+ year of training or related experience as a Hearing Instrument Specialist.
• Current knowledge of hearing aid devices and technology.
• Experience in a customer-facing role with a focus on high-quality customer service.
• Proficiency in Microsoft Office, Windows, CRM, and POS Systems.

Nice To Haves

• Confident, attentive, empathetic, and solution-oriented demeanor.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss.
• Provide quality after-care services and personalized consultations on hearing solutions.
• Guide customers through device fitting and demonstrate the importance of hearing health.
• Promote hearing health awareness through community outreach events and partnerships.
• Maintain customer records and ensure compliance with healthcare data privacy regulations.
• Stay current on industry trends and maintain professional credentials through continuous education.
• Lead sales of hearing aids and accessories, contributing to individual and office revenue goals.
• Support marketing initiatives and manage special events to drive local engagement.
• Collaborate with the Front Office Associate to ensure a seamless customer experience.

Benefits

• Health savings account
• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance
• Volunteer time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees