Hearing Aid Dispenser
About The Position
Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Licensed Hearing Care Professional/Licensed Hearing Aid Dispenser . We are seeking passionate, driven individuals who are committed to making a difference. By joining Miracle-Ear, you’re not just working for a company – you’re working towards a purpose; helping people rediscover all the emotions of sound. All recruiting efforts are handled by our regional team out of Waco, Texas, and applications must be submitted electronically. For compliance reasons, we do not accept hard-copy applications. As a healthcare organization, we kindly ask that you do not contact or visit the local Miracle-Ear store so that our team can prioritize customer confidentiality.
Requirements
- Actively licensed as a Hearing Instrument Specialist/Hearing Aid Dispenser or Dispensing Audiologist
- 1+ year training or related experience as a Hearing Instrument Specialist
- Current knowledge of hearing aid devices and technology
- Experience in a customer facing role, dedicated to providing high quality customer service
- Confident, attentive, empathetic, and solution oriented
- Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems
Responsibilities
- Manage the customer journey
- Administer comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care services
- Offer personalized customer consultations on hearing solutions to fit every unique need and lifestyle
- Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health
- Promote hearing health awareness and integrity
- Ensure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data
- Stay current on industry trends and maintain professional credentials through continuous education
- Lead sales of hearing aids and accessories
- Contribute to individual and office revenue goals
- Drive local engagement by supporting marketing initiatives and managing special events
- Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations
Benefits
- Base + competitive commission structure – annual potential $100,000.00
- Work-life balance, with standard business hours
- Continuous training, development & support
- Brand recognition, we’re at the top of our industry
- Medical, Dental, Vision, Life insurance, Health Savings Account, 401K with company match, Paid Time Off, Paid Holidays, Volunteer Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
