Hearing Aid Dispenser

Amplifon • Nottingham, MD

10d • $100,000

About The Position

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Licensed Hearing Aid Dispensers . We are seeking passionate, driven individuals who are committed to making a difference. By joining Miracle-Ear, you’re not just working for a company – you’re working towards a purpose; helping people rediscover all the emotions of sound.

Requirements

• Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist
• 1+ year training or related experience as a Hearing Instrument Specialist
• Current knowledge of hearing aid devices and technology
• Experience in a customer facing role, dedicated to providing high quality customer service
• Confident, attentive, empathetic, and solution oriented
• Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems

Responsibilities

• Manage the customer journey
• Administer comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care services
• Offer personalized customer consultations on hearing solutions to fit every unique need and lifestyle
• Guide the customer through device fitting and demonstration, while educating them on the importance of hearing health
• Promote hearing health awareness and integrity
• Ensure data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data
• Stay current on industry trends and maintain professional credentials through continuous education
• Lead sales of hearing aids and accessories
• Contribute to individual and office revenue goals
• Drive local engagement by supporting marketing initiatives and managing special events
• Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations

Benefits

• Base + competitive commission structure – annual potential $100,000.00
• Work-life balance, with standard business hours
• Continuous training, development & support
• Brand recognition, we’re at the top of our industry
• Medical, Dental, Vision, Life insurance, Health Savings Account, 401K with company match, Paid Time Off, Paid Holidays, Volunteer Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees