JOB SUMMARY The HealthySteps Supervisor provides frontline supervision, reflective support, and practice-level quality oversight for HealthySteps Specialists embedded in pediatric and family medicine clinics. This role focuses on ensuring high-quality service delivery, fidelity to the HealthySteps model at the site level, and strong day-to-day collaboration with clinic partners. The Supervisor is responsible for supporting staff performance, professional development, and reflective practice, while escalating operational or systemic issues to the HealthySteps Program Manager. This role does not own program strategy, external partnerships, or funder relationships. PRIMARY RESPONSIBILITIES Staff Supervision & Reflective Practice Provide direct supervision to HealthySteps Specialists embedded in assigned clinic sites. Facilitate regular reflective supervision to support staff well-being, professional growth, and high-quality practice. Observe service delivery and provide coaching, feedback, and corrective guidance as needed. Support onboarding and ongoing skill development of HealthySteps Specialists in collaboration with the Program Manager. Practice-Level Program Fidelity & Quality Support consistent implementation of the HealthySteps model at the clinic level. Monitor site-level fidelity to screening protocols, workflows, and documentation practices. Identify and resolve practice-level challenges or barriers and elevate trends or concerns to the Program Manager. Participate in quality improvement activities focused on practice consistency and effectiveness. Clinic Collaboration & Site Coordination Maintain positive working relationships with clinic staff, providers, and site contacts to support daily operations, clear role boundaries, and adherence to program scope and policies. Support clinic-based workflows and coordination related to HealthySteps service delivery. Participate in clinic meetings, huddles, or case discussions as appropriate to support integration of HealthySteps services. Represent HealthySteps professionally at the clinic level, using approved messaging and materials. Data & Documentation Support Support accurate and timely documentation by HealthySteps Specialists. Assist with practice-level data collection and use of required systems (e.g., screening and documentation tools). Collaborate with the Program Manager on data-related questions or fidelity concerns. Professional Development & Team Support Support implementation of professional development activities identified by program leadership. Encourage reflective learning, collaboration, and adherence to agency values. Model professionalism, accountability, and trauma-informed practice. Support culturally responsive, family-centered practice that reflects the strengths, values, and needs of our community. Other Responsibilities Uphold PCCT’s values of compassion, integrity & transparency, collaboration & respect, learning & adaptability, and excellence. Perform other duties as assigned by the HealthySteps Program Manager to support effective program implementation.
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Job Type
Full-time
Career Level
Manager