HealthySteps Program Manager

The Parent Child Center of Tulsa•Tulsa, OK

just now

About The Position

The HealthySteps Program Manager is responsible for the day-to-day operational leadership, implementation of quality, and fidelity of the HealthySteps program across all sites. This role ensures the program functions effectively, consistently, and in alignment with the national HealthySteps model, PCCT policies, and funder requirements. The Program Manager owns internal execution including staff supervision, clinic relationships, data management, workflow coordination, and continuous quality improvement. This role translates strategic direction set by the Director into operational practice and ensures staff have the tools, clarity, and support needed to deliver high-quality services to families.

Requirements

Master’s degree in early childhood, social work, public health, education, or related field.
Minimum of 5 years' experience in program implementation, operations, or supervision within early childhood, healthcare, or human services.
Demonstrated experience supervising staff and managing complex workflows.
Strong organizational, problem-solving, and communication skills.
Comfort working in clinical or healthcare-adjacent environments.

Nice To Haves

Experience with the HealthySteps model or other evidence-based early childhood programs.
Experience with data systems, dashboards, or performance monitoring.
Familiarity with quality improvement frameworks.
Collaborative, growth-oriented leadership style.

Responsibilities

Oversee daily operations of the HealthySteps program across all clinic sites.
Ensure consistent implementation of the HealthySteps model, policies, and procedures.
Serve as the primary operational contact for clinic partners regarding workflows, logistics, and service delivery.
Build and maintain strong relationships with clinic leadership to ensure effective integration of the program into clinical workflows.
Identify and resolve operational barriers that impact service quality or staff effectiveness.
Directly supervise HealthySteps Supervisors and assigned program staff.
Provide regular supervision, coaching, and performance feedback, including facilitated review of program performance with staff to identify lessons learned and implement continuous improvements.
Support reflective supervision practices in collaboration with clinical leadership, as appropriate.
Lead onboarding, training coordination, and ongoing professional development for program staff.
Ensure accurate and timely data collection, documentation, and reporting in accordance with HealthySteps national, PCCT requirements, and funder expectations.
Monitor fidelity metrics, outcomes, and performance indicators.
Use data to inform continuous quality improvement efforts and operational adjustments.
Prepare operational reports and summaries for the Director and internal stakeholders.
Lead program-level performance and quality improvement (PQI) initiatives.
Ensure compliance with agency policies, grant requirements, and contractual obligations.
Develop and maintain program workflows, tools, and documentation to support consistency and accountability.
Collaborate closely with the HealthySteps Director to align operations with strategic priorities.
Partner with internal departments (finance, HR, data, development) to support program needs.
Elevate trends, risks, and opportunities to the Director with clear recommendations.
Support clinic onboarding and expansion efforts as directed.
Participate in internal committees or workgroups related to program operations.
Represent HealthySteps in operational meetings as assigned.
Uphold PCCT’s values of compassion, integrity & transparency, collaboration & respect, learning & adaptability, and excellence.
Perform other duties as assigned by the HealthySteps Program Director to support effective program operations.