Healthy Start Maternity Navigator

Cleveland Clinic•Vero Beach, FL

6d•Onsite

About The Position

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world. The Healthy Start Maternity Navigator provides a warm and welcome entrance for pregnant and postpartum mothers and families. This position provides a single point of entry for access and referral of families into prenatal and postpartum services, embedded in the prenatal care office and the hospital. Clients are connected to Maternity Navigation as part of their care with these facilities, provided referral to the Healthy Start Statewide Well Family system and even the prenatal and infant risk screening tool. This position will serve a critical role in connecting pregnant and postpartum mothers to support their needs. A caregiver in this position works days from 8:30AM – 5:00PM.

Requirements

Experience working in Healthy Start and/or familiarity with Healthy Start System of Care
Love of maternal child health
Valid Driver’s license
Bilingual in English and Spanish (orally and written)
Knowledge of community resources and eligibility requirements
Knowledge of maternal and child health systems and eligibility criteria for home visiting programs in Indian River County
Knowledge of child development and maternal health

Nice To Haves

Advanced degree
Experience in the maternal health field

Responsibilities

Assist in building self-assurance by answering questions of pregnant and postpartum mothers and families through evidence-based trained knowledge or connecting to provider or resource.
Enter in and process Presumptive Eligibility for Pregnant women (PEPW) to assist women on receiving prenatal services.
Conduct the intake process with families for initial identification of service referral.
Refer families to the appropriate home visiting service provider.
Conduct follow-ups to ensure referral is received by service provider, services are provided to families, questions are answered and connections have been made.
Provide immediate referral to community resources for families with emergent needs.
Maintain participant records in the Well Family System in accordance with program and funding source requirements.
Drop by home, shelters and other spaces outside of the office, as necessary.
Connect with other service providers to ensure correct documentation.
Participate in continuous quality improvement activities.
Maintain confidentiality of children, families and other records and information.
Track outcomes and work with senior staff on QA/QI.
Provide Healthy Families Assessment, when appropriate.