Healthy Markets Assistant

Martha's Table

10d

About The Position

The Healthy Markets Assistant (FT) is responsible for supporting the daily coordination of food distribution through Marthas Table Markets. Furthermore, the role is responsible for ensuring an engaging volunteer experience and positive market environment for market visitors.

Requirements

Excellent interpersonal, verbal, and written communication skills, with the ability and desire to effectively interact with large numbers of diverse groups, including staff, volunteers, and community members to provide superior customer service.
Demonstrated experience in customer service, such as that gained in grocery, restaurant, or retail environments.
Warehouse operations experience receiving deliveries, operating a hand jack to move pallets, and proper storage of food items.
Demonstrated digital literacy skills (email, printing, data entry), proficiency in Google applications (google sheets, google docs, Google Slides).
Experience working with a diverse population experiencing food and housing insecurity is preferred.
Experience overseeing/ tasking volunteers or volunteering with nonprofit organizations
Excellent attention to detail and ability to work independently.
A minimum one-year of work-related experience in hospitality, customer service, volunteer management, food pantries or food bank programs, community outreach, or grocery/ retail environments providing superior customer service.
Experience working with a diverse population experiencing food and housing insecurity is preferred.
High school diploma and up to one years university, community college, business school, vocational, trade or technical school in relevant field
Experience in community-based food programs/social service programs, customer service, hospitality, food safety standards, and/or volunteer engagement is preferred.
Obtain a food handling certificate within the first 30 days of employment.
Possess a drivers license with an acceptable driving record required.

Nice To Haves

Proficient in verbal/written Spanish, preferred but not required

Responsibilities

Daily manages participant sign-in, ensuring accurate data entry at markets
Welcomes and greets all guests as the first point of contact, creating a warm, welcoming, and inclusive shopping experience across Healthy Foods Markets
Serves as a frontline ambassador of Martha's Table, ensuring neighbors feel acknowledged and supported upon arrival, models dignity and hospitality
In collaboration with Healthy Markets Coordinator, supports the coordination of Marthas Tables Markets food distribution with an emphasis on providing an enjoyable and positive experience for market guests and volunteers.
Supports market operations including setup/closing, restocking, and food distribution while upholding food safety standards and operational protocols
Serves as a back-up driver for Marthas Tables mobile food service program (McKennas Wagon) as needed
Monitors the flow of foot traffic in and out of the lobby market.
Maintains appropriate food safety standards when receiving daily deliveries, handling and storing of food.
Maintains the cleanliness of storage areas, food distribution areas, and cargo vans (as applicable) daily.
Assists with maintaining accurate inventory records through manual tracking
Ensures an engaging volunteer experience by orientating, directing, and supporting volunteers
Demonstrated commitment to MTs mission and core values of compassion, respect, teamwork, and accountability.
Embodies and serves as a model for The Martha's Table Experience and our organizations core values.
Attends at least two MT anchor events annually.
Performs other duties as assigned.