Healthcare Technology Manager

Renovo Solutions•Harker Heights, TX

About The Position

The Healthcare Technology Manager will lead the Biomedical Engineering team. This role will organize the workflow to provide efficient customer service and establish performance improvement objectives. You will also serve as the main point of contact with customer stakeholders at the site regarding asset management functions.

Requirements

Requires a two-year degree in Biomed or equivalent training and/or experience (e.g., military, or other related experience)
7+ years of experience in the service and maintenance of medical equipment
3+ years of service management experience
Exceptional organizational skills required
Excellent written and verbal communication skills required
Accountability – takes ownership of assigned work and follows items through to completion
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen – Considers financial impact of all decisions
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies
Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Abide and follow our Injury & Illness Prevention Program and Covid-19 Prevention Program
Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policies
Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
On-time completion of safety trainings assignments
Must have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
Must be able be able to carry or lift up to 50 pounds routinely

Nice To Haves

CBET preferred

Responsibilities

Plan and distribute the preventative maintenance agenda for the Biomedical Technician team
Meet consistently with each team member in a 1:1 setting to provide coaching and guidance on best practices for their role
Partner with customer stakeholders to make sure Renovo’s asset management strategy aligns with the business objectives of the customer site
Build and maintain a financial budget for asset management operations
Collaborate with Renovo’s operational leadership teammates to establish site-level goals that are consistent with regional performance targets
Generate reports: performance metrics, preventative maintenance tracking, inventory, KPIs, financial data, team utilization, etc.
Determine and execute process improvement initiatives and cost cutting strategies
Partner with the site team to perform root cause analysis and create long-term solutions for any issues related to: Equipment down-time Parts availability Shipping methods and inventory Department communication
Ensure the Biomed Team follows all shop rules and guidelines which include utilizing the call log, filing all service reports, filing, and documenting all rental equipment, and filing all engineering work orders in the CMMS – RenovoLive
Attend Safety Committee and Environmental Care meetings and be prepared to present at Biomed Quarterly Review meetings. Ensure audit readiness for Joint Commission visits
Administrative tasks: Approve PTO, expenses, timecards, new job request forms for the TA team, internal promotions, corrective action planning (as needed), etc.
Performs other duties as assigned