Healthcare Technology Management Intern (Cover letter required)

St. Luke's University Health Network•Allentown, PA

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Healthcare Technology Management Intern will learn to provide durable medical equipment repair and maintenance services with minimal assistance from the manufacturer. The intern will often work collaboratively and develop knowledge of electronic theory and be ability to troubleshoot equipment competently. The intern will learn to be responsible for the repair, test and calibrate Durable Medical Equipment. The intern will assist with some Project Management functions to support when tasked. Additional duties as may also be assigned.

Requirements

Must have a valid driver’s license.
Basic mechanical, electrical and electronics knowledge.
Basic knowledge of computers, servers, networks, and software.
High School Diploma required.
Must either be a recent graduate or be enrolled in an associate’s or bachelor’s degree program in Biomedical Engineering , Electronic Technology or other related field.
Must be able to work in a manner aligned with OSHA requirements.

Nice To Haves

Mechanical aptitude is preferred.
Basic knowledge of Anatomy and Physiology and Medical Terminology preferred.

Responsibilities

Work with the biomedical engineering team to follow any required education and learning plan.
Work with the team to support equipment throughout the Network.
Monitor and observe repair, testing, calibration and maintenance services as required.
Provide assistance to other biomedical engineering staff in performing repairs and maintenance to medical equipment.
Maintain accurate documentation on all services, test and maintenance provided.
As skill and experience allow, perform electrical safety, preventive maintenance and function test on various medical devices to department and manufacturer protocols as requested.
As skill and experience allow, repair defective medical and other devices to meet required specifications.
Participate in staff in-service educational programs and meetings as required.
Assist in pre-purchase evaluations if applicable.
Assist with research and technical consultation, depending on background.
Assist with installations and/or de-installation of medical equipment.
Assist with any product / equipment recalls and or alerts.
Read, review and understand items related to the Joint Commission accreditation and other regulatory requirements.
Meet with region and departmental leadership regularly to tailor experience
Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices
Complies with Network and departmental policies regarding attendance and dress code.
Demonstrates Safe work practices, aligning with good judgement and accepted best practices with regards to Safety and mitigating Risks.