Healthcare Technician 2

Koch Enterprises•Nashville, TN

1d•Onsite

About The Position

The Healthcare Technician 2 is responsible for the installation, troubleshooting, and maintenance of electronic communication systems, with experience in VOIP, SIP, computer, and networking systems. This role involves installing and servicing systems efficiently to ensure minimum downtime and maximum performance, and communicating system performance to customers.

Requirements

High school graduate
Ability to read and write at Basic English proficiency
Ability to compute basic math functions without difficulty
Ability to read CAD generated prints and building blueprints and riser diagrams
Solid grasp of basic electronics/electrical theory
Proficient with PC
Proven aptitude in simple engineering and construction
3 plus years related field experience
Vast experience in the installation, testing and troubleshooting of equipment/systems
High knowledge of equipment, systems and procedures
Ability to install a project from engineering documents with minimal assistance
Ability to manage small projects with little supervision
Excellent written and verbal communication skills
Must be responsible, self-motivated, self-starter, personable and well-organized
Superior customer service skills to deal with both internal and external customers
Ability to manage multiple tasks simultaneously
Strong interpersonal skills; ability to work with diverse groups
Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook
Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date
Must be able to effectively handle stressful situations
Must be able to read and effectively interpret general business documentation
Valid and current driver’s license

Nice To Haves

A two-year electronics degree
Experience with VoIP, telephony, data networks, wireless data, fire alarm, CCTV, sound systems, or nurse call applications
Cisco and Microsoft certifications
Associate degree in Electronics, IT or Computer Programming
NSCA CEST Certification
NICET certification
RCDD and factory training
Formal instruction in basic electronics/electrical theory
Achieve proficiency/certifications of SWC products

Responsibilities

Responsible for the final hookup and programming of electronics equipment for new jobs
Responds to customer service-related issues promptly
Tests and documents readings for customer's systems
Updates customer files
Troubleshoots and repairs electronic components
Responsible for handling on-call duties on a regular scheduled basis
Trains and instructs the customer on the proper use of the equipment
Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multimeter, and Impedance Meter
Assists with preventive maintenance of customer equipment
Responsible for accurate tracking on time sheets, service/installation tickets and inventory items
Full compliance with company's and customer's safety program
Other duties as required or assigned by company management