Healthcare Systems & Operations Program Manager

Kidney Specialist of Minnesota•Brooklyn Center, MN

1d•$85,000 - $105,000•Hybrid

About The Position

Kidney Specialists of Minnesota (KSM) is seeking a Healthcare Systems & Operations Program Manager to lead the operational optimization of the business and clinical systems that support our private nephrology practice. This role is ideal for a healthcare operations professional who is tech-savvy, systems-oriented, and comfortable working in a multi-vendor environment. The Program Manager partners closely with clinical and administrative leaders to ensure that the systems support efficient workflows, strong physician engagement, and high-quality patient care. This role focuses on process improvement, vendor coordination, EMR Optimization, and cross-functional systems leadership within a physician-led practice environment. A clinical background is helpful but not required.

Requirements

3-5+ years of experience in healthcare operations, healthcare administration, systems coordination, business applications support or related roles.
Experience leading cross-functional initiatives and managing external vendor relationships.
Strong technical aptitude and the ability to learn quickly and navigate new systems.
Strong communication, organization, and problem-solving skills.
Bachelor’s degree required.

Nice To Haves

Experience with EMR systems or healthcare applications (Epic, Acumen, or similar)
Experience in private practice, healthcare or another regulated environment.
Experience supporting workflow redesign, system optimization, or operational improvement initiatives.
Advanced degrees in Healthcare Administration (MHA, Business, Information Systems, or related fields are welcomed. Equivalent experience may be considered in lieu of a specific degree.

Responsibilities

Healthcare Systems & Workflow Optimization
Vendor Management & Accountability
Program, Project & Stakeholder Leadership
EMR & Clinical Systems Stewardship
Systems Asset & Operational Oversight
Other Duties: Perform other duties aligned with systems ownership, vendor management, and program leadership, as organizational needs evolve.