Healthcare Proxy Product Owner

Gainwell Technologies LLC • OH

112d • $86,800 - $124,000

About The Position

As a Healthcare Proxy Product Owner at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. The Proxy Product Owner (PPO) supports the Provider Management Product Owner in aligning IT solutions with evolving business needs across multiple Medicaid-related accounts. This role acts as a bridge between business stakeholders and technical teams, ensuring product features are well-defined, prioritized, and delivered effectively through Agile methodologies. The PPO plays a critical role in backlog management, sprint planning, and cross-functional collaboration to ensure the delivery of high-value product increments.

Requirements

• 10+ years as a Product Owner or Business Analyst in Medicaid, provider management, or claims adjustment, with deep knowledge of CMS guidelines and regulatory requirements.
• Skilled in writing Agile user stories, sprint planning in SAFe environments, and using tools like Azure DevOps for backlog grooming and documentation.
• Proven ability to gather, validate, and translate complex business needs into technical requirements, with Strong Microsoft Excel and/or preferred SQL skills.
• Experience supporting QA teams with test planning and execution and performing root cause analysis to ensure quality outcomes.
• Understanding of HIPAA, 508 standards, and familiarity with cloud platforms (Azure, AWS) and modern DevOps practices.

Responsibilities

• Act as a liaison between business stakeholders and development teams to ensure alignment on product vision, priorities, and delivery timelines.
• Own and prioritize the product backlog, ensuring user stories are well-defined, estimated, and ready for development.
• Collaborate closely with the Product Owner to define product features and support roadmap planning and strategic initiatives.
• Facilitate Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Identify and manage risks, dependencies, and blockers that could impact delivery, while proactively seeking opportunities for process improvement.
• Partner with QA leads to support test planning and validation of product functionality.
• Assist in issue resolution and provide guidance during UAT and production support phases.
• Facilitate communication and alignment across cross-functional teams.

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Opportunities for leadership and technical development academies

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees