Healthcare Program Manager

Goodwill Industries of Middle Tennessee • Nashville, TN

2d

About The Position

This position will lead the development, implementation, and evaluation of healthcare training programs aligned with Goodwill’s mission to empower individuals through workforce development. Collaborate with community partners, manage program staff, and ensure compliance with healthcare standards and grant requirements. The Healthcare Program Manager will promote a positive work environment that celebrates our vision, mission and core values in every action and interaction with team members, donors, customers, management and persons served.

Requirements

• Bachelor's degree in healthcare, education, or related field (Master's preferred).
• 3+ years' experience in healthcare training or workforce development.
• Supervisory experience.
• Strong data management and reporting skills.
• Strong organizational and project management skills.
• Ability to maintain program compliance, including documentation, audit readiness, and adherence to state/federal regulations.
• Proficiency with Microsoft Office and other productivity tools used for reporting, scheduling, and communication.
• Excellent written and verbal communication skills.
• Knowledge of healthcare training standards.
• Ability to build and maintain clinical partnerships.

Responsibilities

• Design and oversee healthcare training curricula (e.g., PCT, CNA, medical assistant).
• Coordinate clinical partnerships and certification processes.
• Supervise instructors and support staff.
• Track outcomes using CaseWorthy or similar systems.
• Ensure compliance with state and federal healthcare training regulations.
• Conduct outreach to healthcare employers and advisory committees.
• Prepare reports for internal leadership and external funders.
• Creating detailed program plans and setting timelines to ensure effective implementation.
• Overseeing program budgets and ensuring resources are allocated efficiently.
• Building relationships with stakeholders, including patients, healthcare providers, and community members to ensure program success.
• Collecting and analyzing data to measure program impact and make necessary adjustments.
• Leading and developing a team of staff to manage the program effectively.
• Valid Driver's License, Proof of Insurance and must be able to travel using their personal vehicle to the assigned locations. (Mileage reimbursement)
• Other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees