Healthcare Practice Business Operations Manager

KMA Human Resources Consulting • Portland, ME

4d • $75,000 • Onsite

About The Position

Healthcare Practice Business Operations Manager Trellis Health Portland, Maine Trellis Health is seeking a passionate and driven Business Operations Manager . Your diverse responsibilities will include handling key administrative, financial, and human resources functions. This position requires an individual with a strong operational mindset, excellent communication skills, and the ability to work autonomously in a fast-paced, start-up environment. Trellis Health works as an integrated team across primary care, physical therapy, behavioral health, pharmacy, population health, and operations. If you thrive in environments where the path isn’t fully drawn, where possibility outweighs predictability, and where compassion drives every decision, you’ll fit here. Trellis offers great benefits, growth opportunities and the creativity and pace of a startup. KMA Human Resources Consulting has been engaged to manage this search. NO PHONE CALLS OR RECRUITERS PLEASE Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, familial status, age, physical or mental disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Requirements

• 5+ years of experience in business operations, human resources, or healthcare administration, preferably in a start-up or healthcare setting
• Bachelor’s degree in Business Administration, Human Resources Management, or a related field is preferred
• Strong knowledge of HR functions, payroll systems, AP/AR processes, and financial regulations
• Proven ability to manage multiple responsibilities and projects in a fast-paced environment
• Ability to work independently and proactively, demonstrating strong decision-making capabilities
• Proficiency with office software, HR management platforms, and financial management tools
• Ability to work onsite Monday-Friday 8:30-5:00

Responsibilities

• Human Resources Management: Oversee all HR functions, including recruitment, onboarding, employee relations, and performance management.
• Payroll Administration: Manage the payroll process, ensuring all employee compensation is accurate and compliant.
• Accounts Payable and Receivable: Lead all AP/AR activities, invoicing, collections, processing of payments.
• Regulatory Compliance: Ensure compliance with labor laws, financial regulations, and healthcare industry standards, and managing audits.
• Benefits Administration: Administer employee benefits programs.
• Office Management: Oversee daily office operations and procedures.
• Budget Management: Assist with budget preparation, expense management, and forecasting.
• Staff Training and Development: Coordinate and implement training programs designed to promote professional growth.
• Vendor Management: Negotiate, manage, and maintain contracts with external vendors and service providers.
• Strategic Planning: Support the leadership team’s strategic planning efforts by gathering input and helping translate priorities into clear plans and execution steps.
• Information Security and Privacy: Manage policies and serve as internal point of contact for IS/IT vendors.
• Practice Operations: Maintain library of workflows; manage monthly development, implementations, and trainings.

Benefits

• Competitive pay starting at $75,000+ based on experience
• Medical, Dental and Vision options
• HSA option
• Retirement plan options
• Generous PTO and paid holidays
• Rewarding opportunity with an employer who is building a new model of primary care while delivering it in real time, grounded in relationships, access, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager