Healthcare Payments Relationship Manager
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. The Healthcare Payments RM (Relationship Manager) is the strategic face of Elavon to the client, representing multiple Elavon business channels. This position is responsible for the overall management of a book of National Healthcare accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Develops solutions for problem accounts. The RM is the escalation point for both internal and external client issues. Is accountable for transitioning from pre-sale through the entire contract term and is evaluated based upon revenue growth, contract renewal, and overall customer satisfaction with Healthcare Payment Solutions and any other healthcare payments products as agreed to by the Healthcare Payment Solutions Group. Position requires a significant amount of travel.
