About The Position

As a Healthcare Payment Intake Specialist (Onsite - Tallahassee, FL) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Requirements

  • High School Diploma / G.E.D. required
  • Experience in mailroom operations, payment processing, or data entry
  • Experience handling live checks or financial documents
  • Experience in healthcare payment processing (Medicaid/Medicare preferred)
  • Comfort working with multiple systems simultaneously
  • Reliable attendance for full-time onsite work

Responsibilities

  • Open and process incoming mail, including live checks and legal documentation
  • Attach payment documentation to existing cases and create new cases as needed
  • Enter payment and case data into internal systems (Maestro, MMIS, Perceptive Content)
  • Scan, upload, and organize documentation using scanning equipment
  • Perform high-volume data entry with strong attention to detail
  • Support reconciliation activities as needed, including backup coverage
  • Ensure compliance with payment handling procedures and confidentiality standards
  • Collaborate with team members to meet daily intake and processing deadlines

Benefits

  • flexible vacation policy
  • 401(k) employer match
  • comprehensive health benefits
  • educational assistance
  • leadership and technical development academies
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