Healthcare Operations Manager

DAVITA•Malvern, PA

34d•Onsite

About The Position

As a Healthcare Operations Manager at DaVita, you will be a part of a team that values work-life balance and prioritizes personal and professional growth. This role is for an ambitious, operationally-focused, and results-driven leader who will directly impact patient care as a front-line leader in an outpatient clinic setting. Healthcare experience is not required. You will have the opportunity to build relationships with patients, continuously improve their health through clinical goal setting and quality improvement initiatives, and experience a meaningful workday. You will lead, develop, mentor, and inspire a cross-functional clinical team to deliver the best for patients, teammates, and the community. The position offers autonomy to run your clinic with support from your director, regional peers, and the company. DaVita fosters entrepreneurs and those who seek continuous improvement, with values intentionally embedded in everything they do. DaVita is a clinical leader, with a high percentage of facilities meeting or exceeding CMS's standards. The company strives to be a community first, ensuring all teammates experience a sense of belonging. DaVita is an equal opportunity workplace, complying with affirmative action requirements, and recruits, hires, assigns, and promotes individuals without regard to protected characteristics.

Requirements

Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD
Current license to practice as a Registered Nurse if required by state of employment
Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)
Collaboration is a must to be successful in this role
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required

Nice To Haves

Associate's degree preferred
Bachelor's degree in related area strongly preferred

Responsibilities

Build on relationships with patients and continuously improve their health through clinical goal setting and quality improvement initiatives
Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for patients, teammates and community
Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance
Manage your facility with the support and guidance of your director, regional peers and the greater company
Reward others for demonstrating shared beliefs and behaviors
Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
Commit to improving patient health through clinical goal-setting and quality improvement initiatives