Healthcare Operations Coordinator
About The Position
The Healthcare Operations Coordinator (Care Navigator) is responsible for providing program and initiative support across WellSky. This individual will be responsible for managing our relationship with a payer, handling the approval and denial of Medicare insurance authorizations. They will work closely with providers, delivering outstanding communication and exceptional service. The successful candidate will be available for the occasional weekend rotation. This position is based at WellSky’s World Headquarters in Overland Park, KS. We invite you to apply today and join us in shaping the future of healthcare!
Requirements
- Bachelor’s Degree or equivalent work experience
- At least 0-2 years of relevant work experience
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
Nice To Haves
- Experience in healthcare and/or a healthcare setting
- Working knowledge of Microsoft products.
Responsibilities
- Being the primary point of contact for providers and assisting with Medicare insurance claims
- Managing patient records and facilitating various methods of communication with healthcare providers
- Provide coordination and support for various programs and initiatives, including assisting with development and administration of programs.
- Support program requirements at multiple stages through successful completion by meeting all deadlines, executing assigned project-related tasks, and accomplishing defined deliverables.
- Maintain accurate documentation, collateral, and reporting to support program operations and goals.
- Troubleshoot and research best practices to provide process improvement and issue resolution.
- Communicate regularly with appropriate stakeholders to support timely completion of program deliverables.
- Perform other job duties as assigned.
Benefits
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
