Healthcare Operations Analyst - Indiana Medicaid - Remote

Gainwell Technologies LLC

2d•Remote

About The Position

It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development. SummaryThe Healthcare Operations Analyst is responsible for completing a variety of provider-related data tasks, including updates, validations, recertifications, disclosure reviews, and other workflow activities that support Indiana Medicaid operations. This role requires strong analytical ability, attention to detail, and the capacity to work independently in a fast-paced remote environment.Your role in our mission

Requirements

Proficiency with PC and Windows environments, including MS Word, Excel, PowerPoint, Outlook, and Teams.
Strong advanced data entry and quality-entry capabilities, including composing clear professional correspondence.
Demonstrated phone skills for resolving questions from providers, clients, and vendors.
Ability to research, analyze, and resolve complex provider-related issues.
Ability to interpret administrative policies and apply strong planning and organizational skills.
100% remote role requiring a reliable high-speed internet connection (minimum 24 Mbps download / 8 Mbps upload) to support daily system and communication needs.
Fast-paced work environment requiring consistent accuracy, timeliness, and high-quality service delivery.
Frequent interaction with providers, internal teams, and external stakeholders through email, phone, and virtual meetings.
Opportunities for professional development and advancement within Gainwell’s Provider Operations teams.
Full suite of Gainwell employee benefits, including medical, dental, vision, 401(k) with company match, paid time off, floating holidays, and employee wellness programs.

Responsibilities

Multitask effectively while managing multiple provider enrollment requests.
Stay organized and maintain accuracy across all documentation and workflows.
Demonstrate strong attention to detail in reviewing and validating provider data.
Adapt quickly to policy updates, regulatory changes, and shifting priorities.
Maintain focus and consistency while meeting productivity and quality expectations.