The Technical Consultant will be integrated into their assigned implementation teams and serve as support for the sales team for highly technical IT engagements in the pre-sales space. Your role: Consult with healthcare institutions to ensure successful integration of solutions into the customer IT environment. Act as subject matter expert for complex IT concepts within the specialization for the local implementation teams to ensure complete solution delivery. Deploys and/or integrates software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments. Educates customers on system maintenance. Documents solutions to ensure support teams and other consultants can participate in support and onward development. Practices strong configuration management and version control. Drives continuous improvements of our implementation methodology and service offerings based on customer feedback. Is a key member of the implementation project and/or support team; fosters collaboration through sharing experiences, information, perspectives, skills and expertise.
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Job Type
Full-time
Career Level
Mid Level
Industry
Ambulatory Health Care Services
Education Level
Bachelor's degree