Healthcare Navigator, Supportive Services for Veterans Families

Thresholds • Chicago, IL

409d • $44,720 - $50,003

About The Position

The Healthcare Navigator for Supportive Services for Veteran Families (SSVF) plays a crucial role in connecting Veterans to healthcare benefits and services, ensuring they receive timely and appropriate care. This position involves collaboration with a multidisciplinary team to address challenges in care coordination and provide equitable, client-centered support to Veterans with complex needs.

Requirements

• High school diploma or GED certificate and 5 years of supervised clinical experience.
• Bachelor's degree in Psychology, Social Work, or related field.
• Bachelor's degree in an unrelated field and 2 years of supervised clinical experience.
• Master's degree in Psychology, Social Work, or related field.
• Experience with homeless and low income individuals with mental health or substance use issues.
• Strong computer skills required, including comprehensive knowledge of Microsoft Office products.
• Strong written and verbal communication skills.
• Creative thinker with an adaptive personality.
• At least 21 years old.
• A valid driver's license, current car insurance, and daily access to your own car.
• Willingness to provide transportation to clients.

Nice To Haves

• Previous work experience with the Veterans Administration preferred.
• Knowledge of or ability to learn other pertinent software products preferred.

Responsibilities

• Act as a liaison between the SSVF grantee, the VA, community medical clinic, and other healthcare providers.
• Coordinate the access of healthcare for Veterans with complex needs and who require assistance accessing health care services or adhering to health care plans.
• Work closely with the Veteran's assigned multidisciplinary team, including medical, mental health, behavioral, and case management personnel.
• Work within the SSVF team to provide timely, appropriate, client-centered care in an equitable manner.
• Collaborate with the healthcare team and Veteran to identify and address system challenges for enhanced care coordination.

Benefits

• Competitive pay - Base Rate: $21.50 - $24.04 per hour / $44,720 - $50,000 annually.
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation).
• Dental insurance, vision insurance, choice of 4 medical insurance plans.
• 403(b) retirement plan with 3% employer match.
• Robust employee assistance program (EAP).
• Mileage reimbursement.
• Cell phone reimbursement (up to $50/month).
• Public service loan forgiveness.
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC).
• Reimbursement for professional licensure and license renewal.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED