Healthcare Interpreter I, Full-Time, 3rd shift, Monday-Friday, 11p-7:30a

Advocate Health and Hospitals Corporation • Wake Forest, NC

15h • $24 - $36 • Onsite

About The Position

The Successful Candidate will assume responsibility for a variety of functions, which include, but are not limited to: Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation. Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation. Leverages the use of technology, as needed, to deliver services in a variety of different modalities. Troubleshoots basic application issues with software and customer as needed. Maintain relationships with internal customers and make key decisions regarding appropriate interpreter modalities. Strives to always contain costs and leverages vendor relationships as needed. Interprets information regarding the patient’s and family’s healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc. Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences. Acts as a cultural broker by educating caregivers on the understanding of patient’s culture in relationship to healthcare. Fully abides by the healthcare system’s professional conduct standards, executes job duties in an ethical manner, and follows national practice standards Translates basic written information as needed and within department guidelines. Serves as a cultural mediator and educates customers appropriately. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Requirements

• High school diploma required.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Nice To Haves

• Bachelor’s degree preferred.
• National medical interpreter certification preferred.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Troubleshoots basic application issues with software and customer as needed.
• Maintain relationships with internal customers and make key decisions regarding appropriate interpreter modalities.
• Strives to always contain costs and leverages vendor relationships as needed.
• Interprets information regarding the patient’s and family’s healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient’s culture in relationship to healthcare.
• Fully abides by the healthcare system’s professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educates customers appropriately.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED