Healthcare Interpreter I, PRN

Atrium Health Floyd-posted 9 months ago

Part-time

Winston-Salem, NC

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At Atrium Health Wake Forest Baptist, we take pride in offering a dynamic and fulfilling work environment. Joining our team means being an essential part of a leading healthcare institution that is committed to providing exceptional patient care and advancing medical research. The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.

Proactively responds to requests for language access in a healthcare setting, including in-person interpreting, telephone interpreting, video interpreting, and basic translation.
Leverages the use of technology to deliver services in various modalities and troubleshoots basic application issues with software and customers as needed.
Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities while striving to contain costs and leveraging vendor relationships.
Interprets information regarding the patient's and family's healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
Acts as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
Educates caregivers on the understanding of the patient's culture in relation to healthcare as a cultural broker.
Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
Translates basic written information as needed and within department guidelines.
Serves as a cultural mediator and educates customers appropriately.

High school diploma required.
1-year related experience required.
Bachelor's degree preferred.
Knowledge of medical terminology and prior experience in a healthcare setting is required.
National medical interpreter certification preferred.
Demonstrated knowledge of oral/written language pair competency by successfully completing an Interpreter Language Assessment required.
Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

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