Blackstone Consulting, Inc.-posted 4 days ago
Full-time • Entry Level
Onsite • San Leandro, CA

BCI seeks a dedicated and passionate Emergency Department Specialist to serve as an integral part of the security and care delivery team for a leading healthcare provider.

  • Observing and remaining vigilant for signs of crime, disorder, hazard, and unusual activity
  • Patrolling on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
  • Verbally and physically de-escalating individuals, as needed
  • Inspecting all security devices and fire control equipment
  • Screening members, visitors, and client employees to expedite their admittance to the facility
  • Responding to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency
  • Preparing logs and investigative reports, as required, by writing, typing, or entering accurate information that can be easily interpreted by fellow officers and supervisors
  • Reading and interpreting police reports, local and state law, and procedure manuals
  • Accurately entering information and maintaining the Lost and Found department log while adhering to the stated restrictions as they appear in the departmental manual
  • Ensuring that all property removal is conducted within appropriate policy requirements and in accord with client standards
  • Successfully pass the client’s pre-employment screening process (Drug Test, Health Screen, Criminal Background Check)
  • Ability to properly wear an N95 mask and adhere to social distancing guidelines while onsite
  • Complete healthcare competency assessment and training on defusing assaultive behavior
  • Monitors entrances and exits.
  • Provides information regarding the facility and surrounding areas as requested by visitors.
  • Prevents unapproved or unlawful entry.
  • Prepare logs or reports as required for post, requiring detailed narrative reports.
  • Troubleshoot cameras, device replacements and configurations.
  • Understand and respond to the intrusion detection system.
  • Maintains and displays good public relations skills when interacting with visitors and staff.
  • Other duties as needed
  • High School Diploma
  • Guard Card
  • Power to arrest
  • Use of force/Weapons of mass destruction
  • Minimum 2+ years healthcare security
  • Minimum 2+ years of customer service experience
  • Experience as security officer in emergency room department
  • Security Basics: Ability to learn, retain and perform basic healthcare security functions.
  • Risk Management: Ability to identify, educate, manage, and report security risks impacting service delivery.
  • Communication: Ability to listen, share, modify information and effectively communicate amongst different stakeholder groups and in varying departments.
  • Service Delivery: Ability to consistently demonstrate professional behavior that is responsive to the needs of the client.
  • Leadership: Ability to motivate, inspire, and influence others.
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