Sorter- In office (Kingston, NY)

Firstsource Solutions • Kingston, NY

64d • $16 • Hybrid

About The Position

The Digital Mailroom Specialist plays an integral part of the team, responsible for efficiently managing high volumes of mail and documents in a fast-paced environment. This position is critical to meeting productivity metrics and ensuring the timely and accurate processing of mail.

Requirements

• High school diploma or equivalent required
• 1-2 years data entry and/or processing experience preferred
• Ability to type 35-40wpm, with 95% accuracy
• Basic computer literacy or ability to quickly learn
• Ability to work in a high-volume, fast-paced work environment
• Excellent verbal and written communication skills
• Excellent attention to detail
• Ability to maintain high levels of confidentiality
• Ability to work independently with limited supervision
• Ability to effectively prioritize and multi-task
• Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends
• Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
• Must be able to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test

Responsibilities

• Identify and coordinate mail according to guidelines.
• Maintain high level of quality production, meeting hourly KPI's.
• Perform electronic indexing.
• Scan processed documents.
• Create and validate envelope tracking and barcodes.
• Provide outbound customer service.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees