Healthcare Digital Mailroom Specialist

Firstsource Healthcare Solutions USA • Chattanooga, TN

450d • $33,280 - $33,280 • Remote

About The Position

The Healthcare Digital Mailroom Specialist at Firstsource is responsible for managing high volumes of mail and documents in a fast-paced environment. This role is critical for meeting productivity metrics and ensuring the timely and accurate processing of mail, contributing to the overall efficiency of healthcare services.

Requirements

• High school diploma or equivalent required.
• 1-2 years data entry and/or processing experience preferred.
• Ability to type 35-40wpm, with 95% accuracy.
• Basic computer literacy or ability to quickly learn.
• Ability to work in a high-volume, fast-paced work environment.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Ability to maintain high levels of confidentiality.
• Ability to work independently with limited supervision.
• Ability to effectively prioritize and multi-task.

Nice To Haves

• Ability to work the hours necessary to satisfy the daily volume requirement, with the possibility of overtime, evenings and weekends.
• Ability to download 2-factor authentication application(s) on personal device.

Responsibilities

• Identify and coordinate mail according to guidelines.
• Maintain high level of quality production, meeting hourly KPI's.
• Perform electronic indexing.
• Scan processed documents.
• Create and validate envelope tracking and barcodes.
• Provide outbound customer service.
• Perform other duties as assigned.

Benefits

• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED