Healthcare Customer Service Representative
TEKsystems•San Antonio, TX
1d•$23 - $23•Hybrid
About The Position
Join our team as a Healthcare Customer Service Representative (CSR) and play a vital role in supporting Wound Care professionals. You’ll help streamline billing processes, ensure compliance with payer requirements, and deliver outstanding customer service—all while building valuable experience in the healthcare industry.
Requirements
- High school diploma or equivalent.
- At least 1 year of healthcare-related experience (2+ years preferred).
- Strong customer service and multitasking skills.
- Proficiency in Microsoft Word, Excel, and email applications.
- Adaptability in a fast-paced, changing environment.
Responsibilities
- Review and qualify orders for product placement based on payer requirements.
- Collect and analyze documentation such as medical records and prescriptions.
- Partner with clinics and field staff to secure missing information.
- Provide excellent customer service and support team members.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
