Teleperformance-posted about 1 year ago
Full-time • Entry Level
Remote
10,001+ employees
Administrative and Support Services

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The Healthcare Customer Service Representative at Teleperformance USA is responsible for fielding customer inquiries and providing innovative solutions to various questions, issues, and concerns. This remote position emphasizes a collaborative environment where representatives engage with customers through multiple channels, including phone, email, chat, and social media. The role requires effective communication, problem-solving skills, and the ability to de-escalate issues while maintaining a focus on customer satisfaction.

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