Healthcare Customer Service Rep | $ 15.00 per hour! | Starts 3/19/26

Carenet Health

12d•$15•Remote

About The Position

At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? MID-DAY SCHEDULE: 10:30 AM to 7:00 PM CST

Requirements

High School Diploma or General Education Degree (GED) required - this will be verified during background check
Strong computer experience (data entry, screen navigation, keyboarding)
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Ability to adhere to daily schedules and duties
Excellent oral and written communication skills
Excellent demonstration of caring and compassion
Able to provide 2 monitors at least 22 inches with HDMI and Display ports
Able to meet the required internet speed of 100mbps downolad/20mbps upload

Responsibilities

Enjoy making outbound calls and reaching out to patients, members, and customers
Outreach to patients to schedule appointments for preventative health screenings, assess for high risk or other healthcare appointments
Have a passion for helping patients make decisions that will enhance their healthcare experience
Make welcome calls and assist members and patients with benefits and insurance information
Outbound calls to conduct surveys
The best part, you will be making a difference in someone’s life!