Healthcare Customer Project Manager - Field based in Columbus, Ohio area
About The Position
Serve the healthcare community through effective and efficient management of capital medical equipment installations and IT solution implementation at various stages across the healthcare continuum for the Philips Healthcare Services and Solutions Delivery (S&SD) business. Your role as a Customer Project Manager (CPM) will be to manage multiple implementations that vary in scope, size and complexity. Projects can include IT solutions, capital equipment installation and systems integration. You will ensure a stellar customer experience guided by the statement of work. Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact. Ensure site readiness and adherence to project timelines. Advises on project plan and responsible for daily updates on project status and activities. This is a field-based position with travel up to 75% of the time within the zone, covering greater Columbus, Ohio area. The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer.
Requirements
- Minimum 5 years of experience in Project Management and IT Integration within a Healthcare Environment preferred (i.e. Healthcare Information Technology, Patient Monitoring, Telemetry, Nursing Informatics)
- Bachelor’s degree in the areas of: Clinical or Computer Science, Information Technology, Project Management or equivalent.
- Robust leadership skills, paired with the ability to influence across all project resources/stakeholders. Excellent interpersonal and communication (verbal and written) skills.
- PMI certification obtainment is required within a specific time period of an employee’s start date in the CPM/CDM role.
- US work authorization is a precondition of employment.
- Must reside in/near Columbus, Ohio and travel up to 75% in the market.
- Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
Responsibilities
- Manage multiple implementations that vary in scope, size and complexity.
- Ensure a stellar customer experience guided by the statement of work.
- Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
- Ensure site readiness and adherence to project timelines.
- Advises on project plan and responsible for daily updates on project status and activities.
Benefits
- Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
