Healthcare Case Manager

SHELTER, Inc.•Concord, CA

94d•$22 - $28•Onsite

About The Position

Become the essential bridge for America's Veterans as a Healthcare Navigator! You will directly connect heroes to the vital VA and community health benefits they've earned. This high-impact role demands proactive case management, expert care coordination, and collaboration with dedicated treatment teams. Ready to drive significant health outcomes for those who served? We want to speak with you!

Requirements

Associate's degree in social work or closely related field.
2+ experience in healthcare field
Experience working with low income and/or homeless populations.
Proficient computer skills, including Microsoft Office Suite (Outlook, Word and Excel)
Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
Access to reliable personal transportation required, including a DMV record that permits driver to be insured under SHELTER, Inc.’s automobile coverage.
Must successfully pass a criminal background check
Must provide TB test clearance

Nice To Haves

Familiar with health care systems, specifically within the Veteran’s Health Administration / VA highly desired

Responsibilities

Conduct assessment of the Veterans in collaboration with the interdisciplinary treatment team, the Veteran, family members, and significant others.
Act as a liaison between the SSVF grantee and the VA or community medical clinic and other healthcare providers, coordinating care for a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans.
Work closely with the Veteran’s assigned multidisciplinary team, including medical, nursing and administrative specialists, and case management personnel.
Work within SSVF team to provide timely, appropriate, Veteran centered care in an equitable manner.
Work collaboratively with healthcare team and Veteran to identify and address system challenges for enhanced care coordination as needed.

Benefits

18 days of Paid Time Off
15 paid holidays, including your birthday!
100% paid medical insurance (Kaiser, Sutter Health, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.
100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
Up to $3,000 Tuition Reimbursement a year
403b with SHELTER Inc., matching contribution
Pet Insurance
Employee Assistance Program
Discount Marketplace
Internal growth opportunities