Healthcare Care Coordinator & Community Relations | Lakeland or Winter Park, FL | 3516418

Apex Healthcare•Lakeland, FL

About The Position

Care Coordinator & Community Relations – Home Care Location: Lakeland, FL or Winter Park, FL (Local Candidates Only) A growing home care agency is seeking a Healthcare Care Coordinator with strong relationship-building and business development experience to support client growth and daily operations in the Lakeland or Winter Park market. This role combines client intake and care coordination with community outreach and referral development. The ideal candidate is comfortable building relationships with local healthcare professionals while also managing client onboarding and caregiver coordination.

Requirements

Minimum 2+ years of experience in healthcare operations, care coordination, or healthcare sales
Demonstrated experience building referral relationships or supporting case growth
Strong understanding of healthcare service delivery
Must reside in Lakeland, FL or Winter Park, FL
Strong communication, organization, and relationship-building skills

Nice To Haves

Home health or home care experience
Experience in community outreach or healthcare business development
Familiarity with senior care referral networks

Responsibilities

Develop and maintain relationships with referral sources including assisted living communities, case managers, physician offices, and senior service providers
Support growth of new client cases through local outreach and relationship development
Manage new client intake, assessments, and service setup
Coordinate caregiver scheduling and ensure appropriate case coverage
Serve as a point of contact for clients and families
Maintain accurate documentation and operational records
Support retention of clients through strong communication and service follow-up