Healthcare Call Center Agent

Gainwell Technologies LLC • OH

83d • $35,000 - $50,000

About The Position

As Healthcare Call Center Agent, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Requirements

• Knowledge of the fundamental concepts and principles in the medical and/or insurance fields
• Basic reading and analysis skills to evaluate claims and make adjudication decisions
• Basic computer use skills
• Ability to multi-task across multiple claims to work efficiently
• Ability to work independently to meet individual production goals

Responsibilities

• Share your expertise as you support the Business Process Services team in claims processing that adheres to policy guidelines
• Meet production and quality requirements established by clients for timely claims processing
• Use policy guidelines and criteria established by leadership to evaluate why a claim errored and make an adjudication decision

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees