Gainwell Technologies LLC-posted 2 months ago
$35,000 - $50,000/Yr
Full-time • Entry Level
OH
5,001-10,000 employees

As Healthcare Call Center Agent, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

  • Share your expertise as you support the Business Process Services team in claims processing that adheres to policy guidelines
  • Meet production and quality requirements established by clients for timely claims processing
  • Use policy guidelines and criteria established by leadership to evaluate why a claim errored and make an adjudication decision
  • Knowledge of the fundamental concepts and principles in the medical and/or insurance fields
  • Basic reading and analysis skills to evaluate claims and make adjudication decisions
  • Basic computer use skills
  • Ability to multi-task across multiple claims to work efficiently
  • Ability to work independently to meet individual production goals
  • Generous, flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
  • Leadership and technical development academies
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