Healthcare Associate

Sentido Health • Tomball, TX

2d • $16 - $19 • Onsite

About The Position

At Sentido Health, we’re not just offering a job – we’re offering a meaningful career in a mission-driven environment. As a Healthcare Associate, you’ll play a vital role in improving patients’ lives by ensuring they get the care and resources they need. You’ll join a compassionate, tight-knit team that values collaboration, growth, and excellence. We’re searching for entry-level candidates who possess a strong desire to succeed, a positive attitude, and a sincere commitment to helping medically fragile pediatric patients.

Why Sentido Health?

We value our employees and offer a competitive benefits package that includes:

80 to 160 hours of PTO, based on tenure.
Quarterly bonuses based on company performance.
401K Plan 100% matching at 4%, with a half match at 5%-6%
Comprehensive medical, dental, vision, life, accidental, GAP, and STD insurance.
Free gym membership for full-time employees, or a stipend of $25 if the gym we provide membership with is not geographically available in your area.
Telehealth services.
Internal growth and developmental opportunities.

Summary

The Healthcare Associate is responsible for verifying insurance coverage, coordinating patient supply needs, and facilitating communication between patients, providers, and insurance companies.

Requirements

• Able to work in fast-paced, self-directed environment.
• PC literate – Ability to use Excel, Word, PowerPoint & nutrition software - Brightree experience a plus
• Communicate effectively and persuasively to a high volume of people throughout the workday.
• Detail-oriented with excellent time management skills.
• Decision-making, problem resolution and creative thinking skills.
• Responds well to multi-tasking while providing exceptional customer service, support and responsiveness.
• Proactive, curious, and demonstrates willingness to learn.

Responsibilities

• Determines insurance eligibility and coverage for a variety of plans and patient-specific situations
• Submits authorization requests to insurance in an accurate and timely manner
• Communicates with patients and families to assess monthly supply needs, along with monthly orders
• Screens patients for nutrition risk per established criteria
• Communicates effectively with physicians and dietitians regarding patient needs and required documentation
• Works directly with staff, patients, insurance companies and referral sources to ensure the best possible outcomes for our patients
• Documents communication and action plans thoroughly

Benefits

• 80 to 160 hours of PTO, based on tenure.
• Quarterly bonuses based on company performance.
• 401K Plan 100% matching at 4%, with a half match at 5%-6%
• Comprehensive medical, dental, vision, life, accidental, GAP, and STD insurance.
• Free gym membership for full-time employees, or a stipend of $25 if the gym we provide membership with is not geographically available in your area.
• Telehealth services.
• Internal growth and developmental opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees