Healthcare Administrative Associate

Carilion Clinic • Christiansburg, VA

119d

About The Position

This position is located at Carilion New River Valley Medical Center (CNRVMC) in Christiansburg, VA. This position is flex time, working as needed to help with coverage for vacations, illness, and FMLA. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together. As a vital member of our team, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

Requirements

• High school diploma or GED
• Minimum of two years' experience in a physician office/medical office (preferred)
• Experience with data processing and/or with multi-line telephones (preferred)
• Experience with registration and/or medical insurance (preferred)
• Knowledge of office procedures and equipment
• Effective interpersonal, communication, and teamwork skills
• Automated computer system proficiency
• Excellent organizational and time management skills

Responsibilities

• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain multi-line phone system/switchboard.
• Schedule, register, and check patients in/out.
• Maintain medical records.
• Perform data management, spreadsheet functions.
• Run and maintain reports.
• Perform charge entry.
• Process billing documents and research and resolve issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintain cash box and receipt books.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED