Healthcare Administrative Associate

Carilion Medical Center•Roanoke, VA

4d•Onsite

About The Position

This position is in-office and will support our Ortho Procedure Schedulers, Admin Team, and more. As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

Requirements

Education: High school diploma or GED.
Experience: none
Licensure, certification, and/or registration: none
Life Support: none
Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills.

Nice To Haves

Knowledge of Microsoft software applications preferred (Word, Excel).
Ability to multi-task.

Responsibilities

Greets, screens, and provides service to patients and visitors.
Processes mail, fax, and other documents.
Maintains multi-line phone system/switchboard.
Schedules, registers, and checks patients in/out.
Maintains medical records.
Performs data management and spreadsheets.
Runs and maintains reports.
Performs charge entry.
Processes billing documents and researches and resolves issues.
Collect co-payments, deductibles, and other self-pay amounts at time of service.
Maintains cash box and receipt books.