Healthcare Administrative Associate - OBGYN Jefferson Street

Carilion Clinic•Roanoke, VA

21h•Onsite

About The Position

Carilion Clinic is a not-for-profit, mission-driven health system headquartered in Roanoke, Va., known for innovation, collaboration, and valuing ideas. It comprises award-winning hospitals, Level 1 and 3 trauma centers, a Level 3 NICU, Institutes of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. The organization fosters a supportive and empowering work culture, aiming to create a positive impact and achieve goals together. The Healthcare Administrative Associate plays a crucial role in maintaining front-office workflow to optimize the efficiency of medical practices, clinics, and/or departments, offering opportunities for career growth and professional development.

Requirements

High school diploma or GED.
Must be customer driven.
Strong grammar, spelling and punctuation skills.
Knowledge of medical terminology.
Knowledge of office procedures and equipment.
Proficiency in computer data entry/keyboarding.
Ability to use electronic medical records.
Good organizational, communication, and interpersonal skills.
Ability to multi-task.

Nice To Haves

Knowledge of Microsoft software applications (Word, Excel) preferred.

Responsibilities

Maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.
Greets, screens, and provides service to patients and visitors.
Processes mail, fax, and other documents.
Maintains multi-line phone system/switchboard.
Schedules, registers, and checks patients in/out.
Maintains medical records.
Performs data management and spreadsheets.
Runs and maintains reports.
Performs charge entry.
Processes billing documents and researches and resolves issues.
Collect co-payments, deductibles, and other self-pay amounts at time of service.
Maintains cash box and receipt books.