HEALTHCARE ADMINISTRATIVE ASSOCIATE

Carilion ClinicChristiansburg, VA
13dOnsite

About The Position

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together. As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department. The healthcare administrative associate job duties include, but may not be limited to the following: Greets, screens, and provides service to patients and visitors. Processes mail, fax, and other documents. Maintains multi-line phone system/switchboard. Schedules, registers, and checks patients in/out. Maintains medical records. Performs data management and spreadsheets. Runs and maintains reports. Performs charge entry. Processes billing documents and researches and resolves issues. Collect co-payments, deductibles, and other self-pay amounts at time of service. Maintains cash box and receipt books.

Requirements

  • Education: High school diploma or GED.
  • Experience: none
  • Licensure, certification, and/or registration: none
  • Life Support: none
  • Other Minimum Qualifications: Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills.
  • Ability to multi-task.

Nice To Haves

  • Knowledge of Microsoft software applications preferred (Word, Excel).

Responsibilities

  • Greets, screens, and provides service to patients and visitors.
  • Processes mail, fax, and other documents.
  • Maintains multi-line phone system/switchboard.
  • Schedules, registers, and checks patients in/out.
  • Maintains medical records.
  • Performs data management and spreadsheets.
  • Runs and maintains reports.
  • Performs charge entry.
  • Processes billing documents and researches and resolves issues.
  • Collect co-payments, deductibles, and other self-pay amounts at time of service.
  • Maintains cash box and receipt books.

Benefits

  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training
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