Healthcare Administrative Associate, Family Medicine - North Main, Blacksburg - Bonus Eligible

Carilion Clinic • Blacksburg, VA

451d

About The Position

The Healthcare Administrative Associate plays a crucial role in maintaining the front-office workflow of the medical practice, ensuring the efficiency of operations within the clinic. This position involves direct interaction with patients and visitors, managing administrative tasks, and supporting the overall functioning of the healthcare team.

Requirements

• High school diploma or GED.
• Minimum of two years' experience in a physician office/medical office (preferred).
• Experience with data processing and/or with multi-line telephones (preferred).
• Experience with registration and/or medical insurance (preferred).
• Knowledge of office procedures and equipment.
• Effective interpersonal, communication, and teamwork skills.
• Automated computer system proficiency.
• Excellent organizational and time management skills.

Responsibilities

• Greet, screen, and provide service to patients and visitors.
• Process mail, fax, and other documents.
• Maintain multi-line phone system/switchboard.
• Schedule, register, and check patients in/out.
• Maintain medical records.
• Perform data management and spreadsheet functions.
• Run and maintain reports.
• Perform charge entry.
• Process billing documents and research and resolve issues.
• Collect co-payments, deductibles, and other self-pay amounts at time of service.
• Maintain cash box and receipt books.

Benefits

• Competitive salary
• Bonus eligibility
• Professional development opportunities
• Supportive work culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED