About The Position

The Healthcare Administrative Associate at Carilion Clinic plays a crucial role in maintaining the front-office workflow, which is essential for optimizing the efficiency of the medical practice and department. This full-time position involves various administrative tasks that support patient care and ensure smooth operations within the clinic.

Requirements

  • High school diploma or GED.
  • Minimum of two years' experience in a physician office/medical office (preferred).
  • Experience with data processing and/or with multi-line telephones (preferred).
  • Experience with registration and/or medical insurance (preferred).
  • Knowledge of office procedures and equipment.
  • Effective interpersonal, communication, and teamwork skills.
  • Automated computer system proficiency.
  • Excellent organizational and time management skills.

Responsibilities

  • Greet, screen, and provide service to patients and visitors.
  • Process mail, fax, and other documents.
  • Maintain multi-line phone system/switchboard.
  • Schedule, register, and check patients in/out.
  • Maintain medical records.
  • Perform data management and spreadsheet functions.
  • Run and maintain reports.
  • Perform charge entry.
  • Process billing documents and research and resolve issues.
  • Collect co-payments, deductibles, and other self-pay amounts at time of service.
  • Maintain cash box and receipt books.

Benefits

  • Sign-on bonus eligibility for successful candidates.
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