Healthcare Admin Secretary

Fresenius • Harker Heights, TX

400d

About The Position

The Secretary/Receptionist at Fresenius Kidney Care plays a vital role in providing administrative support within a clinical environment. This position involves performing general office duties, engaging with patients and their families, and ensuring smooth clinic operations. The role is essential for maintaining a professional atmosphere and delivering excellent customer care to patients living with kidney disease.

Requirements

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel, and PowerPoint preferred.
• Good verbal communication skills.
• Pleasant telephone manner.

Nice To Haves

• Knowledge of office procedures.
• Proficient in Microsoft Office applications.
• Ability to adapt to supporting software applications.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Strong organizational skills.
• Multitasking and time-management skills with the ability to prioritize tasks.
• Customer service attitude.

Responsibilities

• Answering telephone calls and routing them to the appropriate person.
• Professionally greeting all patients and guests.
• Maintaining a professional environment at all times.
• Monitoring the reception and waiting areas.
• Distributing incoming mail.
• Obtaining necessary signatures for processing admissions data.
• Maintaining accurate records of hospitalization and patient travel.
• Preparing medical records for facsimile or mail related to various needs.
• Organizing travel for patients by providing requested medical records.
• Coordinating with transient patient paperwork and transfer placements.
• Confirming admissions paperwork is completed and sent to designated departments.
• Assisting with medical appointment referrals and scheduling.
• Assisting with transportation coordination and referrals.
• Ensuring data entry is completed for Crown Web related to ESRD.
• Scanning monthly insurance cards.
• Setting up and maintaining filing systems and basic databases.
• Completing forms and reports as required by various offices and agencies.
• Preparing purchase orders using appropriate software applications.
• Assisting with accounts receivable and accounts payable functions as needed.
• Maintaining inventory of necessary office supplies.
• Assisting in auditing records for compliance with medical records standards.
• Collecting Patient Demographic Information and Continuous Quality Improvement Data.
• Assembling, filing, and maintaining patient medical records.
• Printing patient schedules and pulling patient charts daily.
• Arranging for package pickup and delivery.
• Assisting with month-end reporting requirements.
• Participating in collaboration sessions such as center/team huddles and staff meetings.
• Attending education and training sessions as appropriate.

Benefits

• Commitment to sustainability and employee recognition programs.

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED