Health & Wellness Specialist - Part TIme
About The Position
The Health & Wellness Specialist is responsible for ensuring a positive and unmatched experience for our clients by providing cash-based services that complement traditional physical therapy. This role includes functioning as a fitness trainer, stretch therapist, and health coach to provide a holistic standard of care. The Specialist will greet clients, conduct wellness assessments, and implement personalized programs to support long-term health goals. Responsibilities include maintaining equipment, scheduling wellness sessions, data entry into the EMR system, and retailing nutritional or fitness products. The Specialist must project a warm, enthusiastic, and friendly demeanor while fostering a supportive team environment.
Requirements
- Relevant certification in Fitness Training, Stretch Therapy, or Health Coaching required.
- Minimum one (1) year prior work experience delivering exemplary client service preferred.
Responsibilities
- Provide 1-on-1 and small group fitness training, assisted stretching, and health coaching sessions.
- Assist with patient care transitions from physical therapy to cash-based wellness programs as directed by the physical therapist.
- Prepare and clean wellness areas, manage equipment maintenance, and maintain a presentable clinic environment.
- Schedule appointments following the FYZICAL model and enter appointment dates and times into a computerized scheduler).
- Detail-oriented with superior communication, multi-tasking, problem-solving, and organizational skills.
- Anticipate and address client needs and communicate the benefits of supplemental wellness services effectively.
- Reflect company culture by treating every client with the utmost courtesy and attention.
- Record client progress, including scheduling, cancellations, and session notes in the EMR system.
- Collect all monies due at the time of service for cash-based programs.
- Perform administrative tasks such as answering phones, responding to inquiries, and scanning essential documents.
- Leads by example and exhibits solid teamwork while promoting the core philosophy of FYZICAL.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
