HEALTH & WELLNESS/SCHEDULING ADMIN SUPPORT

Kroger • Alpharetta, GA

72d • Hybrid

About The Position

Efficiently and accurately schedule providers for the assigned Kroger Health region taking direction and guidance on appropriate scheduling practices from Health & Wellness Administrative Manager. Provide administrative support for the Kroger Health regional team. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• High School Diploma or GED.
• Proficient in Microsoft Office.
• Ability to learn and operate Kroger programs and systems.
• Excellent administrative, communication, and organizational skill with high attention to detail.
• Exceptional customer service skills.
• Ability to write routine reports/correspondence.
• Excellent oral/written communication skills.

Nice To Haves

• Any experience in administrative support role.
• Any experience in customer service/retail environment.
• Nationally Certified Pharmacy Technician.

Responsibilities

• Complete scheduling processes by applying critical thinking skills to properly staff all stores with required providers during operating hours or for other events as needed.
• Engage manager when scheduling conflicts arise, offering solutions or providing documentation of any ongoing scheduling issues with a provider or location.
• Communicate regularly with members of the Kroger Health team including pharmacy practice coordinators, operations specialists, and pharmacists.
• Work with applicable departments in maintaining associate records and ensuring records are appropriately retained.
• Provide day-to-day administrative support for Kroger Health team, staff, and stores.
• Help coordinate training events/activities.
• Produce and assemble materials and documents needed for meetings, training sessions, presentations and other day-to-day needs.
• Complete any tasks required to assure schedules are forecasted, written, and staffed.
• Provide reporting for associates lagging in training based on current policies and procedures and best practices pertaining to training for Kroger Health associates.
• Plan and support training of Kroger Health associates.
• Attend recruiting events, appropriately representing Kroger Health in presentation and attitude.
• Provide customer service that makes both internal and external customers feel welcome, important and appreciated.
• Provide backup to Health & Wellness admin support.
• Support regulatory compliance of all pharmacy locations at the direction of the corporate compliance department.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees