Health Unit Coordinator (Per Diem) - Emergency Department

UNC Health • Chapel Hill, NC

3d • $17 - $24 • Onsite

About The Position

The Emergency Room Department is looking for a Health Care Coordinator (Per Diem) to join their team. The UNC Hospitals Emergency Department (ED) is a designated Level 1 Trauma Center serving as North Carolina's primary referral hospital as well as also serving as the community hospital for Chapel Hill/Orange County. The ED at UNC Hospitals cares for patients ranging from minor illnesses and injuries to critical medical emergencies and trauma patients ranging in age neonates to the elderly. This large number of high acuity patients received in this department contributes to a very challenging and rewarding clinical environment for nurses and other members of the multi-disciplinary healthcare team. This is a Per Diem/ at-will position requiring the ability to work a minimum of 12 hours every 2 weeks; Day & Night Rotating shifts, general hours are 7am-7:30pm & 7pm-7:30am, with weekend and holiday rotation. Manager/department may change the shift based on the needs of the department. This position requires the ability to attend the required weeklong hospital orientation offered every two weeks. Orientation Schedule: Monday & Tuesday - Virtual with a 10am mandatory WebEx; Wednesday - 8am to 10am Virtual and in person from 1pm to 5 pm; and Thursday and Friday - Virtual. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides clerical and administrative support to the nursing staff of an inpatient medical unit. Work is performed in accordance with UNC Healthcare policies and procedures under the direction of a nurse manager

Requirements

• High School diploma or GED
• No licensure or certification required.

Nice To Haves

• One (1) year of clerical or customer service experience preferred.

Responsibilities

• Ensures that services outlined on orders are communicated in a timely manner to appropriate staff in the work unit and throughout the hospital in accordance with UNCHCS policies. Follows up in accordance with established procedure. Transcribes physician orders based on priority and order type. Ensures that physician orders are accurately conveyed to the servicing departments in a timely manner. Reviews orders for logic, clarity, and completeness to ensure that orders are consistent with established procedures and policy. Brings inconsistencies to the attention of clinical practitioners. Coordinates return appointments for patients. Uses multiple hospital support tools, including transportation-tracking system, pager system, Intranet. Sends and receives items via tube system. Uses clinical software and support materials such as armbands, signs, labels, MAR, Kardex, and printed requisitions.
• Maintains patient chart in complete and accurate universal chart order, files in appropriate sections, and ensures all forms contain appropriate patient identification. Processes charts appropriately for admission, transfer, diagnostic/operative procedures, discharge, and death.
• Orders office or patient care supplies within budget constraints and maintains inventories of unit supplies and equipment. Maintains unit communications equipment including printer, mobile laptop computers, and fax. Conducts unit audits, safety checks, and routine maintenance of office equipment. Functions as a clerical resource in the nursing unit and is thus knowledgeable about hospital policies and procedures. Ensures that the nursing unit is clean and orderly. Performs other general office support duties as required.
• Supports the healthcare team with information and administrative support. Answers and directs telephone calls from visitors, staff, and patients. Answers patients' call system. Relays messages for patients, families, physicians, nurses, and other staff from multiple departments. Maintains confidentiality of all patient information. Creates and maintains electronic documents in MS Office

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED