Health Unit Coordinator

OHSU•Portland, OR

53d

About The Position

The 13C Mother Baby Unit (MBU) is designed to provide family centered care in a safe, comfortable and nurturing environment. Privacy and safety are our utmost concern. OHSU provides "rooming in" for our moms and babies. We have found that our moms are able to rest better knowing that their babies are safe and nearby! The Mother Baby Unit serves a wide variety of patient populations. Our Midwifery group is the only provider of hospital water birth in Portland. Specialists in the OHSU Perinatal Center provide comprehensive care and consultation for women with high-risk pregnancies. Our nurses also care for general OB patients. Supporting moms and babies with breastfeeding is important to our nurses. Many of our nurses are Certified Lactation Consultants. Additionally, the OHSU Lactation Service provides inpatient and outpatient support for patients on the Mother Baby Unit as well as in the Doernbecher Children's Hospital. SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment andPatient and Family Centered Care across the continuum to promote serviceexcellence to foster exceptional experiences for our patients COMMUNICATIONS & OPERATIONS - Support operations necessary tomeet the needs of the unit. RESOURCE - Serve as a resource to the unit to expedite the efficientfunctioning of the unit. Demonstrate performance consistent with Departmental, Divisional andOrganizational expectations and core competencies

Requirements

High School diploma or GED
One year of clerical experience in a health care environment
reads, writes and speaks fluent English
basic knowledge of medical terminology
basic math skills
demonstrated computer skills
demonstrated customer service skills
ability to prioritize and multi-task OR
Equivalent combination of experience and training that would provide above referenced knowledge, skills and ability.

Nice To Haves

National HUC (Health Unit Coordinator) certification preferred.
Previous hospital or clerical experience
Customer service related experience

Responsibilities

Greet and screen visitors
Update whiteboards and call boards
Maintain census in Epic
Conduct safety/environment of care surveillance
Label medication bins
Post Fall Risk and Isolation signs
Print wrist bands
Manage telemetry boxes
Facilitate patient and family experiences
Orient to unit and visitor policies
Assist with communications between patient/family andhealthcare team members
Activate MyChart (as requested)
Answer and triage call lights
Track patient belongings
Make post-discharge follow-up appointments (as requested)
Support patient and family centered care across the continuumthrough Service Excellence
Communicate in a respectful, caring and non-judgmental manner.
Facilitate unit communications
Schedule VIP (hospital transport) requests
Assemble/disassemble charts
Report and track equipment requiring maintenance
Order and stock office supplies
Send/receive materials in P-tube
Place Equipment Pool orders
Reconcile Epic downtime entries (census)
Fax written orders (as requested)
Request and track ITG/Facilities work orders
Make staffing calls at direction of Charge Nurse or Manager
Resolve printer malfunctions
Print trip-tiks
Maintain employee phone list (as requested)
Create, print, and distribute flyers
Deliver mail
Other duties as assigned
Maintain confidentiality and privacy of patient information
Prioritize HUC responsibilities and seek consultation when needed
Perform area specific skills and follow established protocols
Demonstrate fiscal accountability and the effective use of resources.
Assume responsibility for professional / job related development,knowledge of advances in technology, use of new equipment andappropriate application of hospital systems; maintain knowledge baseessential to the role of Health Unit Coordinator

Benefits

Two raises per year - One at anniversary date and one across the board annual increase
Vacation- up to 200 hours per year depending on length of service
Medical, Dental, and Vision Insurance- Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
Flexible spending accounts & Health savings account options
Retirement Plans: Oregon PERS Plan or employer matching plans like 403b,401a, and 457b
Sick Leave- up to 96 hours per year
8 paid holidays per year
Substantial Tri-met and C-Tran discounts
Tuition Reimbursement
Employee Assistance Program (EAP)
Public Student Loan Forgiveness eligibility
Onsite Childcare Service & Gym
Health & Wellness Program
Career Center