About The Position

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Health Unit Coordinator is responsible for coordinating communications, performing unit receptionist activities, and accountable for routine clerical activities in a nursing unit. The Unit Secretary often fulfills the role of the first interaction visitors and patient in the inpatient unit. The interaction between the Unit Secretary and other members is key to ensuring a safe, patient centered work environment.

Requirements

  • High School Diploma or GED
  • BLS Required (Cincinnati (within 30 days)
  • Proficient computer/typing skills.

Nice To Haves

  • Tiffin: STNA preferred
  • Prefer at least 6 months previous medical experience or healthcare experience in a hospital or physician office setting.
  • Competency in medical terminology.

Responsibilities

  • Ensure call lights and telephone are answered in timely.
  • Responds to call lights and patient needs.
  • Assists with meal tray delivering when necessary.
  • Answers phone calls and questions from patients/clients, visitors, volunteers, medical staff, and co-workers.
  • Provides assistance, guidance, and direction to visitors, patients/families, employees and other departments as necessary.
  • Completes inpatient call backs as directed by management.
  • Performs checks to notify consulting physicians of inpatient consults as needed.
  • Schedules discharge follow up appointments.
  • Assists in recording traumas and codes within the facility.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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