Health Unit Coordinator - Emergency Department

Mayo Career Site US • Phoenix, AZ

19d

About The Position

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

Responsibilities

• Provides organizational, receptionist, and clerical support to patient care units and the health care team.
• Monitoring and ordering supplies
• Promptly answering patient call lights and elevating patient needs to nursing staff
• Assisting the care team with managing orders in the electronic health record (EHR)
• Communicates effectively via a variety of modalities with patients, visitors, and facility staff
• Functions as a resource to members of the health care team
• Assumes responsibility for self-development within the role and participates in continuous improvement activities.
• Supports the healthcare team by anticipating and responding to team requests and patient needs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees