Health Unit Coordinator

Banner Health

1d•Onsite

About The Position

At Banner MD Anderson, patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it’s truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care. As a Health Unit Coordinator, your role is essential as you are often first point of contact as patients check-in for their appointments. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience. We see a high volume of patients, so this is a perfect opportunity to apply your great customer service and critical thinking skills to make patients and visitors feel welcomed. A career with our team is a great opportunity if you are just starting out or have many years of experience. Apply Now to connect with one of our recruiters! This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.

Requirements

High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service.
Must possess excellent organizational skills, as well as effective human relations and communication skills.
Working knowledge of medical terminology and computer literacy is required.
The position requires knowledge of commonly used office software and keyboarding skills.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Successful completion of an approved unit secretary program and BLS certification is preferred.
Additional related education and/or experience preferred.

Responsibilities

Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department.
Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.
Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission.
Orders outside records from other facilities and Physician’s offices.
Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
Ensures that all reports and chart forms are scanned or filed into the patient’s record.
Ensures that charting forms are labeled and accessible if they are needed.
Maintains adequate supplies of frequently used, patient education materials.
May be responsible for QC/validations.
Enters pending discharges into the system.
Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge.
Processes patient discharges.
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered.
Reconciles supply order upon delivery.
Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers.
Ensures that all are accounted for and in working order.