Health Unit Coordinator - Urology

Cleveland Clinic

7d • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic’s G90 Urology Medical/Surgical Unit is dedicated to the care of post-operative urology and overflow surgical patients and focuses on pain control, return of bowel and bladder function, DVT prevention and ambulation. Patients in this unit range in age from young adult to geriatric, however, the most common patient population is approximately 65 years old. Some of the primary procedures performed on this unit include partial nephrectomy, radical nephrectomy, radical prostatectomy, urolithiasis, and cystectomy with continent/incontinent urinary diversion. A PRN caregiver in this position works various shifts (3-12s)(days/evenings/nights/weekends). Every other holiday and weekend requirements.

Requirements

• High School Diploma or GED
• 1 year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Nice To Haves

• College Degree
• Microsoft Office experience

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees